to listen

Our trained counsellors can help you:

  • explore the challenges you are facing
  • gain a better understanding of the root causes
  • decide what better looks like for you and develop a plan to get there

Invest in yourself

When you are experiencing life’s challenges, it can be difficult to see the path out of your current situation.

Our counsellors can help you to discover what that path looks like for you. Shining a light into the darkness to help you discover your own strengths and resilience.

Whatever your circumstances you will be listened to with compassion and acceptance in a safe space where you can explore emotions, gain insight and develop coping strategies.

Ready to register for counselling?

If you’d like to register yourself or someone you care about for our counselling service, click on the button and we’ll get the ball rolling.

What happens next?

We aim to offer an initial discussion appointment with one of our team soon after you contact us.

This session is intended to explore whether counselling is the best fit for you.

You’ll have the opportunity to:

  • discuss your concerns
  • talk about what counselling and psychotherapy could offer you
  • find out how the service works

If you and the counsellor agree that counselling would be helpful, you will then be placed on our waiting list.

Counselling sessions

We offer up to 12 counselling sessions for each client, depending on your individual needs.

Each session is 50 minutes long, and will be offered at the same time and day each week throughout the 12 week programme.

All our counsellors have completed or are undergoing advanced counselling training – and have supervision and support for their practice. They are trained in a variety of counselling and psychotherapy models.

There is no charge for the counselling offered. However, donations of any amount, small or large, are always welcome from anyone who wishes to support us to continue helping others.

You can also choose to pay to join our Fast-Track service. This has a shorter waiting list, but costs £40 per counselling session. All profits are invested in supporting our wider counselling service.

Regular attendance at counselling sessions is an important part of the commitment you make to your mental wellbeing journey, especially if the issues being discussed are difficult ones for you.

We know that it is sometimes necessary to cancel or change appointments due to circumstances beyond your control, however, we ask that you notify us as least 24 hours in advance of any change wherever possible.

Missing appointments by simply not turning up is disrespectful to your counsellor.

Each missed appointment costs Mindspace £35, which as a charity we can ill afford.

Please note that repeated missed appointments could lead to your counselling block being ended early to avoid negatively impacting on other people on our waiting list who need our support.

Your counselling sessions are confidential. There are very limited exceptions to this where a counsellor has reasonable concerns about a danger to you or others. These exceptions and our detailed confidentiality policy will be discussed with you as part of the initial session.

The Mindspace Counselling Service is an organisational member of the professional body the BACP (British Association for Counselling and Psychotherapy). All Mindspace counsellors work within the British Association for Counselling and Psychotherapy’s Ethical Framework.

We are committed to providing a high quality counselling service to all our clients. If you are unhappy about any aspect of our service please let a member of staff know. Read our full complaints policy.